Call us on 1800 007 007 to find out how we can help.
We're open Monday to Friday, 9.30 am – 4.30 pm.
If you don’t speak or understand English well, using an interpreter could help.
You can access an interpreter by calling the Translating and Interpreting Service (TIS) on 131 450 for the cost of a local call. You can then ask the interpreter to call us for you. The TIS is available 24 hours a day, seven days a week and can interpret in more than 170 languages.
Speech or hearing impaired
We recommend you call the National Relay Service, which can help you communicate in a number of ways.
Visit their website at http://relayservice.gov.au/
or call them on:
1800 555 660 or
(TTY) 133 677
SRS) 1300 555 727
If you're not happy about something we've said or done, please follow our complaints process so we can do our best to help you.
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